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Providing the Highest Level of Service Possible
Because we appreciate your business and want to provide you with the highest level of service possible, we have developed the SOLVPRO SERVICE™ program. In addition to our superior field service, our technicians perform over 20 additional services on every service call - FOR NO ADDITIONAL COST. Call 1-877-349-4286 or
CLICK HERE FOR PRICING
SOLVPRO SERVICE™:
- Expert Field Technical Service
- Nationwide service coverage
- Over 94 major metropolitan areas serviced
- Professional, experienced, uniformed field service employees
- 24/7/365 online service call management tools
- Over 20 additional services to help ensure maximum uptime of your ATM
- SOLVIEW 2.0™ Online Real-Time Service Call Management Application
- 24/7/365 access to ATM Management Tools
- Place field service calls
- Real-time status of your service calls
- Pictures of ATM and location for every service call
- Service call paperwork and details
- Customizable automated e-mail alerts to changes in your service call status
- 20 Point Service Inspection Checklist
- Clean outside of ATM with cleaning solution
- Tidy up phone and power cord
- Inspect printer
- Inspect card reader
- Note broken or damaged parts not vital to ATM function:
- Topper
- Control panel
- Fascia
- Keypad buttons
- Decals
- Vacuum interior of vault
- Dispenser preventative maintenance
- Clean pick rollers
- Blow dispenser (canned air)
- Clean optical sensors
- Clean dispenser feed belts
- Reseat cables to dispenser
- ATM Diagnostics
- Test dispenser
- Purge dispenser
- Test card reader
- Test printer
- Perform balance inquiry
- Set display contrast to appropriate level
- ATM Condition Notes
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