SOLVPORT SERVICE AND INSTALLATION PRICING
SOLVPRO SERVICE™ PAY PER SERVICE CALL AND INSTALLATION PRICING
Customers pay a flat fee each time the ATM or Kiosk requires a service call. This service covers labor only. The per-event flat fee invoice creates predictable pricing and eases invoicing to customers.
| Area Covered* |
Solvcities |
SOLVPRO SERVICE
Pay Per Service Call
Pricing
|
Install Pricing |
| Zone 1 Metro: (0-50 mi) |
$169 |
$299 |
| Zone 2 Rural: (51-100 mi) |
$239 |
$399 |
| Zone 3 Distance: (> 150 mi) |
$42 Travel
(1 hr min. one way) |
$42 Travel
(1 hr min. one way) |
$90 on site labor
(1 hr min.) |
$90 on site labor
(1 hr min.) |
* Measured in driving distance from center of a Solvcity.
|
SOLVPRO SERVICE™ MONTHLY CONTRACT PRICING
If you prefer to be on a monthly contract for field technical services you can choose Solvport's fixed monthly service contract. A monthly service fee is charged to you and Solvport provides all levels of field technical services for off-premise ATMs. The two pricing matrixs below show the different rates offered. You choose the level of service you want for your ATM, and we add it to your master service agreement.
SOLVPRO SERVICE™ CONTRACT PRICING |
Note: Days of service are Monday through Friday. Weekend service offered on case by case basis. |
| Response Time |
Coverage Hours |
| 8am - 5pm |
8am - 8pm |
| SLM only |
Labor Only |
8 hour |
$36 |
$47 |
| 24 hour |
$29 |
$41 |
| Parts & Labor |
8 hour |
$74 |
$96 |
| 24 hour |
$59 |
$79 |
| All prices listed are per month per ATM |
| FLM & SLM |
Labor Only |
8 hour |
$136 |
$177 |
| 24 hour |
$109 |
$153 |
| Parts & Labor |
8 hour |
$174 |
$226 |
| 24 hour |
$139 |
$190 |
| Eligible ATMs: | Hyosung, Triton, Tranax, and Tidel. Other makes and models of ATMs on a case by case basis. |
Installation Notice
In order to better serve our customers, Solvport requests at least 3 business days
to prepare for an installation.
Cancellation Disclaimer
Please notify Solvport immediately with all
cancellation requests by calling
(877) 349-4286 option 1. The service call
may be subject to a $95.00 trip fee if cancelled after technician is on
route.
Part Warranty Disclaimer
By requesting service from Solvport, I hereby agree that all parts that are ordered for machines that are under
warranty are my responsibility and claims associated with machines that are
under warranty are to be taken up directly with the manufacturer (OEM).
Solvport will not be responsible for claims or the processing of claims
between myself and the manufacturer. All part orders are to be paid in full
to Solvport under the agreed upon terms.
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